Shipping Policy

At Billyball, we are committed to delivering your kids' favorite outfits quickly and safely.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard Delivery: 3–7 business days across India

• Remote locations may require additional delivery time.

Shipping Charges

• Free shipping may be available on eligible orders as displayed during checkout.

• Any applicable shipping charges will be shown before payment.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment's progress.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to unforeseen circumstances such as weather conditions, courier issues, or regional restrictions.

Incorrect Address

Please ensure that your shipping address and contact details are accurate. Billyball is not responsible for delays or non-delivery caused by incorrect address information provided by the customer.

Damaged or Missing Items

If you receive a damaged product or if any item is missing from your order, please contact our customer support within 48 hours of delivery with relevant photos and order details.

Contact Us

For any shipping-related queries, please contact our customer support team. We will be happy to assist you.
info@billyball.in